PRIVACY POLICY

In accordance with the provisions of REGULATION (EU) 2016/679 on the protection of personal data and Organic Law 3/2018, of December 5, on Data Protection and guarantee of digital rights, we inform you that through This website does not collect personal data from users without their knowledge, nor is it transferred to third parties.

The website owned by BIOTRAUMA RESEARCH, S.L. contains links to third party websites, whose privacy policies are unrelated to those of BIOTRAUMA RESEARCH, S.L.

By accessing such websites you can decide whether to accept their privacy and cookie policies. In general, if you browse the internet you can accept or reject third-party cookies from the configuration options of your browser.

Data Collection Through the Website Contact Form

Who is responsible for the processing of your data?

Legal Identity:                   BIOTRAUMA RESEARCH, SL

CIF:                                                      B93440840

Address:                                              Plaza Alonso Quijano, 2 – 7º F2 – 29680 Estepona – Málaga

E-mail:                                                 mariadelmarvillanova@yahoo.es

What will my personal information be used for?

  1. To respond to your request for information and /or quote, query, suggestion or other requests that you send us
  2. To send you commercial information and news of interest related to our activities, through e-mail, postal mail and telephone.

What are the legal provisions in regards to the processing of your personal information?

The legal basis for the treatment of your personal information is:

  • Completion of previously contracted measures at your request. Art. 6.1 b) of the RGPD
  • Sending you information, at your request and/or with your consent Art 6.1 a) of the RGPD

How long do we keep your personal information?

Durante el plazo máximo de un año desde que fueron recabados. Trascurrido dicho plazo, los datos serán eliminados de nuestros sistemas. Si hemos obtenido su consentimiento para el envío de información, sus datos serán conservados durante el tiempo necesario para cumplir con la finalidad para la que se recabaron y para determinar las posibles responsabilidades que se pudieran derivar de dicha finalidad y del tratamiento de los datos.

For the maximum period of one year since they were collected. After this time, the data will be deleted from our systems. If we have obtained your consent to send information, your data will be kept  for the time necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose; and for data processing.

Who do we share your information with?

No data will be transferred to third parties, except by legal obligation.

International Transfer of Your Personal Information

Data transfers to third countries are not foreseen.

What are your rights when you provide us your personal information?

See YOUR PERSONAL PROTECTION  section

PRIVATE PATIENTS-ONLY WEBSITE AREA

Data Protection Information Regarding the Processing of Personal Information in the Private Website Area

You will be able to register in the Private Area for patients, through which you can manage all your documentation and personal information, make your medical consultations on-line, and obtain your prescriptions and medical record.

BIOTRAUMA RESEARCH, S.L. guarantees that your data will be treated in accordance with the provisions of Article 5 of the RGPD. Likewise, BIOTRAUMA RESEARCH, S.L. has adopted the appropriate technical and organizational security measures to prevent the loss, destruction or accidental or unlawful alteration of your personal data in accordance with the provisions of the General Data Protection Regulations.

By registering in the Private Area you accept and consent to your personal data being processed and hosted on external servers. These external servers have been contracted to an external entity. BIOTRAUMA RESEARCH, S.L. has verified, prior to contracting hosting services on external servers, that this entity offers sufficient guarantees to apply appropriate technical and organizational measures to guarantee security and protection of personal information that is processed and hosted in the Private Area. Likewise, BIOTRAUMA RESEARCH, S.L. informs you that you have signed the engagement contract with this entity, in compliance with Art. 28 of the European Data Protection Regulation.

You can, at any time, request the deletion of your Private Area account by contacting us through the following e-mail mariadelmarvillanova@yahoo.es

The following information is provided to you in compliance with Art.13 of REGULATION (EU) 2016/679 on the protection of personal data and Organic Law 3/2018, of December 5, regarding data protection and guarantee of digital rights:

Who is responsible for the processing of your data?

Legal Identity:                    BIOTRAUMA RESEARCH, SL

CIF:                                                      B93440840

Address:                                              Plaza Alonso Quijano, 2 – 7º F2 – 29680 Estepona – Málaga

E-mail:                                                 mariadelmarvillanova@yahoo.es

What will my personal information be used for? 

  1. We use your personal information to provide you with the service and supply of requested products, monitoring, maintenance and development of the contractual relationship with you.
  2. Compliance with legal obligations applicable to our entity.
  3. Management of non-compliance with monetary obligations.
  4. To send you commercial information and news of interest related to our activities, through e-mail, postal mail and telephone.

Treatment regarding special categories of personal information

Personal information classified within the “special category” according to the provisions of article 9 of the European Data Protection Regulation, is personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation; and/or the processing of genetic  or biometric data aimed at uniquely identifying a natural person; and/or data related to health, sexual life, and/or sexual orientation of a natural person.

We inform you that for the provision of our services we will request and process personal medical information of the user to whom we are going to provide the requested service.

Therefore, when you register in the Private Area for patients on our website https://mariadelmarvillanova.com/ personal data related to your health will be processed through this platform and hosted on external servers. These servers have been contracted with the entity RAIOLA NETWORKS, S.L. with whom the corresponding Engagement contract has been signed to comply with Art. 28 of the RGPD.

You are expressly informed that, as established in article 16 of the Spanish Constitution, you are not obliged to declare information regarding your ideology, religion or beliefs.

What are the legal provisions in regards to the processing of your personal information?

The legal basis for the treatment of your personal information is:

  1. Execution of a contract of which you are part Art. 6.1 b) of the RGPD
  2. Compliance with legal obligations applicable to our entity Art. 6.1 c) of the RGPD
  3. Business interests; to send you advertising information and claims for defaults. Art.6.1 f) of the RGPD 6.1 f) del RGPD
  4. Treatment regarding special categories of personal information. 9.2 h) del RGPD. “Treatment is necessary for the purposes of preventive and occupational medicine, evaluation of the worker’s work capacity, medical diagnosis, provision of assistance or treatment of a sanitary or social nature […….]”
  5. Business interest: to send you advertising information and claims for defaults. 6.1 f) del RGPD

Data retention:

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose; and for data processing.

Information Sharing: Your personal information may be shared with the following recipients:

  • State Tax Administration Agency, for the fulfillment of fiscal and accounting obligations
  • Financial entities; to collect payment for services provided
  • External professionals; when required, for the provision of the requested services
  • External entity to whom the service of hosting personal data on external servers has been entrusted; when you register in the Private Area for patients, through our website https://mariadelmarvillanova.com/

International Transfer of Your Personal Information: Not applicable.

Creation of Profiles: We do not generate automated decisions or create profiles of the interested party.

Rights of the interested parties: You have the right to access your personal information, to rectify it, and/or delete it; you have the right to limit treatment, seek treatment elsewhere, and to oppose treatment. Furthermore, you can withdraw your consent given at any time, without affecting the legality of the treatment based on the consent previously given by you.

You can exercise your rights by sending a postal letter or an email to the addresses indicated above.

In the event that you feel your rights regarding the protection of your personal data have been violated, especially if you are not satisfied in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website www.agpd.es

What are your rights when you provide us your personal information? See YOUR PERSONAL PROTECTION  section

VIDEO CONFERENCE CALLS

Information regarding data protection and the treatment of personal information during video conference calls

We inform you that video calls are made through Google Meet. When we contact you through a video call, you accept and consent to your personal data being processed through communication tools owned by Google. BIOTRAUMA RESEARCH, S.L. has verified, prior to contracting these services, that Google offers sufficient guarantees to apply the appropriate technical and organizational measures that guarantee the security and protection of your personal data, and that it duly complies with Data Protection Regulations. You can get more information through the following link: https://privacy.google.com/intl/es_ALL/businesses/compliance/#!?modal_active=none

The following information is provided to you in compliance with Art.13 of REGULATION (EU) 2016/679 on the protection of personal data and Organic Law 3/2018, of December 5, regarding data protection and guarantee of digital rights:

Who is responsible for the processing of your data?

Legal Identity:                    BIOTRAUMA RESEARCH, SL

CIF:                                                      B93440840

Address:                                              Plaza Alonso Quijano, 2 – 7º F2 -29680 Estepona – Málaga

E-mail:                                                 mariadelmarvillanova@yahoo.es

What will my personal information be used for?

  1. To provide you with health care and / or to answer your questions through video conference.

Treatment regarding special categories of personal information

Personal information classified within the “special category” according to the provisions of article 9 of the European Data Protection Regulation, is personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation; and/or the processing of genetic  or biometric data aimed at uniquely identifying a natural person; and/or data related to health, sexual life, and/or sexual orientation of a natural person.

We inform you that during a conference call, it may be necessary to ask you about your personal or medical information.

You are expressly informed that, as established in article 16 of the Spanish Constitution, you are not obliged to declare information regarding your ideology, religion or beliefs.

What are the legal provisions in regards to the processing of your personal information?

The legal basis for the treatment of your personal information is:

  1. Execution of a contract of which you are part Art. 6.1 b) of the RGPD
  2. Compliance with legal obligations applicable to our entity Art. 6.1 c) of the RGPD
  3. Treatment regarding special categories of personal information. 9.2 h) of the RGPD. “Treatment is necessary for the purposes of preventive and occupational medicine, evaluation of the worker’s work capacity, medical diagnosis, provision of assistance or treatment of a sanitary or social nature […….]”
  4. Business interest in regards to the claim of defaults. Art.6.1 f) of the RGPD
  5. International data transfer through adequate guarantees. Art 46.2 c) of the RGPD. Standard clauses adopted by the European Commission

Data retention:

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose; and for data processing. Video conference calls are not recorded.

Information Sharing: Your personal information may be shared with the following recipients:

  • State Tax Administration Agency, for the fulfillment of fiscal and accounting obligations
  • Financial entities; to collect payment for services provided
  • External professionals; when required, to fulfill requested services
  • Google, the entity that provides us with the tool to make video calls.

International Transfer of Your Personal Information:

The information that you provide during a video call may be transmitted to Google, with locations in countries or states outside the European Economic Area (European Union, Iceland, Liechtenstein and Norway). We inform you that the international data transfers that we carry out are carried out through adequate guarantees, through standard data protection clauses adopted by the European Commission. You can access these clauses through the following link:   https://gsuite.google.com/terms/mcc_terms.html

Creation of Profiles: We do not generate automated decisions or create profiles of the interested party.

Rights of the interested parties: You have the right to access your personal information, to rectify it, and/or delete it; you have the right to limit treatment, seek treatment elsewhere, and to oppose treatment. Furthermore, you can withdraw your consent given at any time, without affecting the legality of the treatment based on the consent previously given by you.

You can exercise your rights by sending a postal letter or an email to the addresses indicated above.

In the event that you feel your rights regarding the protection of your personal data have been violated, especially if you are not satisfied in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website  www.agpd.es

What are your rights when you provide us your personal information? See YOUR PERSONAL PROTECTION  section

TESTIMONIALS

Information on data protection in regards to the processing of personal information for the publication of Patient Testimonials

Who is responsible for the processing of your data?

Legal Identity:                   BIOTRAUMA RESEARCH, SL

CIF:                                                      B93440840

Address:                                              Plaza Alonso Quijano, 2 – 7º F2 -29680 Estepona – Málaga

E-mail:                                                 mariadelmarvillanova@yahoo.es

What will my personal information be used for?

Your name and the testimony that you provide us, as well as any other information about you that is contained in it, will be published on our website for advertising purposes.

Website: https://mariadelmarvillanova.com/

Treatment regarding special categories of personal information

Personal information classified within the “special category” according to the provisions of article 9 of the European Data Protection Regulation, is personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation; and/or the processing of genetic or biometric data aimed at uniquely identifying a natural person; and/or data related to health, sexual life, and/or sexual orientation of a natural person.

You are hereby informed that the data related to your health will be published on our website and, therefore, will be visible to any user who visits our website.

You are expressly informed that, as established in article 16 of the Spanish Constitution, you are not obliged to declare information regarding your ideology, religion or beliefs.

What are the legal provisions in regards to the processing of your personal information?

  1. 6.1 a) of the RGPD. Your consent given for the processing of your data for this specific purpose.
  2. 9.2 a) of the RGPD: The processing of data about your health legitimized in your explicit consent for the specified purpose

Data retention:

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose; and for data processing.

BIOTRAUMA RESEARCH, S.L. does not generate automated decisions or create profiles of the interested party.

BIOTRAUMA RESEARCH, S.L. informs you that your data will not be shared with third parties, except legal obligation. However, keep in mind that the purpose of the processing of testimonial information is the public dissemination of them through our website.

What are your rights when you provide us your personal information? See YOUR PERSONAL PROTECTION  section

Treatment of Your Personal Information on Social Media

BIOTRAUMA RESEARCH, S.L. is present on various social media platforms. Through this Privacy Policy, users who are following us on said social media are informed that BIOTRAUMA RESEARCH, S.L. is recognized as responsible for the treatment of your information in relation to the data published by BIOTRAUMA RESEARCH, S.L. on these platforms, as well as the data that users send us privately in order to be extracted to answer their queries, doubts or suggestions raised through this channel.

Under no circumstances will BIOTRAUMA RESEARCH, S.L. extract personal data from social networks if it does not have the express consent of the user to do so, except to answer the query made by the interested party through the social network in question.

Who is responsible for the processing of your data?

Legal Identity:                    BIOTRAUMA RESEARCH, SL

CIF:                                                      B93440840

Address:                                              Plaza Alonso Quijano, 2 – 7º F2 -29680 Estepona – Málaga

E-mail:                                                 mariadelmarvillanova@yahoo.es

What will my personal information be used for?

Address the query made by the interested party through the social network in question.

What are the legal provisions in regards to the processing of your personal information?

The processing of user data in social networks is carried out for the execution of pre-contractual measures at the request of the interested party Art. 6.1 b) of the RGPD, or in the consent given by the interested party Art. 6.1 a) of the RGPD

Data Retention

The data of social media users will be kept in the aforementioned social network, as long as the interested party does not delete them voluntarily, not being BIOTRAUMA RESEARCH, S.L. responsible for the data stored there, as they will only be extracted to attend the query made through the social network in question.

Information Sharing: We do not share your information to third parties, except under legal obligation.

YOUR DATA PROTECTION RIGHTS

  • Right to request access to your personal data.
  • Right to request its rectification or deletion.
  • Right to request the limitation of your treatment.
  • Right to refuse treatment.
  • Right to transfer your medical records
  • Right to wothdrawl prior consent.

Anyone has the right to obtain confirmation on whether BIOTRAUMA RESEARCH, S.L. is treating personal data that does or does not concern you. You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. Likewise, in the legally established cases, you will have the right to the transfer of your personal data.

You have the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

You can request at any time the deletion of your account from the Private Area by contacting us through e-mail mariadelmarvillanova@yahoo.es

You can object to the processing of your information for commercial and advertising purposes by sending an e-mail to mariadelmarvillanova@yahoo.es

You can materially exercise your rights by sending an email to mariadelmarvillanova@yahoo.es or a postal letter to 29680 Estepona – Málaga Plaza Alonso Quijano, 2 – 7º F2

In the event that you feel your rights regarding the protection of your personal data have been violated, especially if you are not satisfied in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through  its website: www.agpd.es

This post is also available in: Spanish